This Privacy Policy explains how Sheddings Pets collects, uses, stores, and shares personal information when you visit our website, place an order, or contact us.
1. Information We Collect
When you visit our website, certain information may be collected automatically, including:
- Browser type
- IP address
- Time zone information
- Device information
- Cookie data
- Pages viewed
- Referral sources
- Website activity and interactions
This information may be collected through technologies such as:
- Cookies
- Log files
- Web beacons
- Tags
- Pixels
When you place or attempt to place an order, we may collect:
- Full name
- Billing address
- Shipping address
- Payment-related information
- Email address
- Telephone number
2. Children’s Privacy
Our website is not directed at children under 16 years of age.
We do not knowingly collect personal information from individuals under 16 where such collection is not permitted under applicable UK data protection law.
If you believe that an individual under 16 has provided personal information to us, please contact us using the information provided below so that we can review the information and take appropriate action.
3. How We Use Your Information
We may use personal information for purposes including:
- Processing orders
- Processing payments
- Coordinating shipments
- Providing customer support
- Sending order-related communications
- Managing our website
- Preventing fraud and managing risk
- Complying with applicable legal obligations
Website usage information may also be used for:
- Website functionality
- Performance analysis
- Marketing activities, where applicable
- Advertising activities, where applicable
- Security monitoring
We process personal information where necessary to provide our services, fulfil orders, comply with legal obligations, pursue legitimate interests, or where consent is required and has been provided.
4. Information Sharing
Personal information may be shared with service providers involved in operating our business, including:
- Payment service providers
- Shipping and logistics providers
- Website hosting providers
- Analytics providers
- Marketing and advertising providers, where applicable
We may also disclose personal information where required by:
- Applicable law
- Legal proceedings
- Government authorities
- Regulatory obligations
Information may also be disclosed where necessary to establish, exercise, or defend legal rights.
5. Your Privacy Rights
Depending on your circumstances and applicable law, you may have rights relating to your personal information, including:
- Access
- Correction
- Deletion
- Restriction of processing
- Objection to processing
- Data portability
You may submit a privacy request using the contact information provided below.
6. UK Privacy Rights
If you are located in the United Kingdom, you may have rights under applicable UK data protection law.
These may include rights to access, correct, delete, restrict, or object to certain processing of your personal information.
You may contact us using the information below to exercise your rights.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.
7. Website Analytics
Our website may use analytics services to measure website traffic, visitor interactions, and website performance.
These service providers may collect information in accordance with their own privacy policies.
8. Cookies
Cookies and similar technologies may be used to:
- Support website functionality
- Analyse website activity
- Remember user preferences
- Support marketing and advertising activities, where applicable
Most web browsers allow users to manage or disable cookies through their browser settings.
Disabling cookies may affect certain website features or functionality.
9. Do Not Track Signals
Our website may not respond to browser-based “Do Not Track” (DNT) signals.
10. Data Retention
Personal information may be retained for operational, legal, accounting, tax, security, dispute resolution, and record-keeping purposes.
Retention periods may vary depending on the type of information and applicable legal requirements.
11. Data Security
We use administrative, technical, and organisational measures to help protect personal information.
However, no method of internet transmission or electronic storage can guarantee complete security.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or policies of third-party websites.
You should review the privacy policies of third-party websites you choose to visit.
13. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated Last Updated date.
14. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact us.
Business Name: Sheddings Pets
Business Email: support@sheddings-pets.co.uk
Business Phone: +44 161 345 2761
Business Address:
301 Ripponden Rd, Oldham OL1 4JJ, United Kingdom
Customer Service Hours: Monday – Friday | 9:00 AM – 5:00 PM
Order Cut-Off Time: 5:00 PM (GMT/UTC+0)