Last Update Date: 28 June 2026
At Sheddings Pets, we aim to provide a straightforward and secure payment process for purchases made through our store.
By placing an order, you acknowledge and agree to the terms outlined in this Payment Policy.
1. Payment Processing
Payments are processed through the payment providers available during checkout.
All payments are subject to the relevant payment provider’s verification and approval procedures.
2. Accepted Payment Methods
The payment methods available at checkout may include:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- Maestro
- Visa Electron
Additional payment methods may be available depending on your location, device, or payment provider.
All transactions are processed in British Pounds Sterling (GBP £) unless otherwise indicated during checkout.
3. Payment Authorisation
When you place an order:
- Your selected payment method may be authorised during checkout.
- Payment processing begins after your order has been submitted.
- An order may not be processed if payment authorisation is unsuccessful.
If your payment cannot be completed, you may:
- Check that your payment details are correct.
- Contact your bank or card issuer.
- Try another available payment method.
4. Order Verification
In certain circumstances, an order may require additional verification before processing.
Where reasonably necessary, we may:
- Request additional information.
- Temporarily hold an order while verification is completed.
- Cancel an order if payment cannot be successfully verified.
5. Billing Information
Customers are responsible for providing accurate and complete billing information, including:
- Correct billing details.
- Valid payment information.
- Current contact information.
Incorrect or incomplete information may result in payment delays, unsuccessful transactions, or difficulties processing an order.
6. Taxes
Where applicable, VAT and other required taxes will be calculated and displayed during checkout in accordance with applicable UK laws and regulations.
7. Refunds
Approved refunds will be issued to the original payment method used for the purchase.
The time required for a refund to appear in your account may vary depending on your bank, card issuer, or payment provider.
For further information about returns and refunds, please refer to our Return & Refund Policy.
8. Payment Disputes
If you experience an issue relating to a payment or order, we encourage you to contact us first so that we can review the matter and provide appropriate assistance.
You may also have rights and remedies available through your bank, card issuer, or payment provider.
9. Payment Support
If you have questions about payment methods or experience difficulties during checkout, please contact our customer support team.
Business Email: support@sheddings-pets.co.uk
Business Phone: +44 161 345 2761
Business Information
Business Name: Sheddings Pets
Business Email: support@sheddings-pets.co.uk
Business Phone: +44 161 345 2761
Business Address:
301 Ripponden Rd, Oldham OL1 4JJ, United Kingdom
Customer Service Hours: Monday – Friday | 9:00 AM – 5:00 PM
Order Cut-Off Time: 5:00 PM (GMT/UTC+0)